At Adastra Engineering, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.
1. Information We Collect
We collect personal information in the following ways:
Personal Information: When you make a booking, contact us, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and other details required for our services.
Website Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, operating system, pages visited, and the time spent on our site. This helps us improve user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide the services you request, including booking a hand car wash.
To communicate with you regarding your bookings, inquiries, and updates related to our services.
To improve the performance and functionality of our website.
To send promotional emails, newsletters, or special offers, if you have opted in to receive them.
To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
3. How We Protect Your Information
We take appropriate measures to safeguard your personal information, including encryption and secure storage. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We will not sell, rent, or share your personal information with third parties, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist in operating our website and delivering services to you, such as payment processors or email service providers.
Legal Compliance: We may disclose your information if required by law, to comply with a legal process, or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve the functionality of our site. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information.
Opt out of receiving promotional emails by clicking the unsubscribe link in the emails or contacting us directly.
Object to the processing of your personal information for certain purposes.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically.